Friday 23 December 2011

Reducing Travel Costs

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Dear Theemptywall,

Starting 22 December 2011, AirAsia is abolishing the RM 10 counter check-in fees for all international flights. This is part of our continuous effort to reduce the cost of travelling for all of our guests in-lieu of the recent passenger service charge hike.

Guest who have pre-paid their counter check-in fees for their international flights from 21 September up to 21 December 2011 may obtain a refund in the form of credit shell through our customer care e-form www.airasia.com/my/en/faqdetailsform.html. Whereas counter check-in fee for domestic flights will remain as it is.

For more info, logon to airasia.com

Reducing Travel Costs
 

Forgot to purchase an AirAsia INSURE Travel Protection Plan? Don’t worry!
You can still purchase via Manage my booking, Web Check-In or mobile.
With AirAsia INSURE, you will enjoy benefits such as:


Benefit Domestic/Regional International
1. Personal Accident Benefit  
Accidental Death and Bodily Disablement Up to
RM300,000
Up to
RM300,000
2. Travel Inconvenience Benefits  
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to insured events.
Up to
original flight cost
Up to
RM5,000
Baggage and Personal Effects
Cover lost or damage to baggage, clothing, personal effects
Up to RM1,500
(Any one item RM500)
Up to RM5,000
(Any one item RM500)
AirAsia Flight Delay
Flat payment for every 6 hour period of the original departure Scheduled Flight
Up to RM1,050 (RM150 per 6 hour delay period)
On Time Guarantee
On the condition that there is a delay greater than 2 (two) hours of scheduled departure time caused solely by Carrier Operator/AirAsia Group
Up to RM200 Not applicable
(All AirAsia X flight with Airline code started with D7 is not covered)
Missed Flight Connection
On the condition that there is no onward Scheduled Flight connection available within 6 consecutive hours from the previously missed Scheduled Flight
Up to RM500 (RM250 per 6 hour delay period)
3. Travel Assistance Services  
24 Hours Worldwide Travel Assistance Services - Included
4. Coverage for Accompanying Infant  
For one (1) infant who is named in the confirmation slip Personal Accident benefit up to 10%
of the stated limit

*AirAsia INSURE Travel Protection is underwritten by insurance companies from your respective departing countries.
Benefits offered are subject to the type of plan purchased visit airasiainsure.com for more info.


 
 
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